The Guilford County Integrated Data & Services (IDS) Department advances data-informed decision-making across County government by developing the infrastructure needed to integrate data across departments to improve service delivery, strengthen cross-system collaboration, and support better outcomes for residents. IDS serves as a centralized analytics and strategy partner for County leadership and departments seeking to use data to address complex policy and operational challenges. The team supports program evaluation, performance management, and cross-sector initiatives, while establishing strong data governance, security, and stewardship practices. In addition to internal analytics support, IDS is building the foundational infrastructure and partnerships needed to support data integration and more coordinated decision-making across Health and Human Services, public safety, and other County systems.
AISP Network: Guilford County Integrated Data & Services
About the Work
Guilford County Integrated Data & Services is hosted by Guilford County Government.
Integrating data since: 2026
Jurisdiction: Guilford County
Scale: county
Contact: Alice Mahood
Send an email
About the Data
Data Included
Vital records
Public health
Behavioral health
Social services
Housing and homelessness services
Other County and local partner data sources: Court-related data, Emergency medical services (EMS)
Current Data Uses
Cross-system research and analysis
Informing policy decisions
Program evaluation and continuous improvement
Performance measurement and dashboard development
Grant reporting, planning, and development
Budget and funding allocation support
Operational analytics and service optimization
Early-stage predictive analytics and risk modeling
Identifying pilot use cases to test integrated data applications
Relevant Policy Priorities
Economic mobility and workforce participation
Housing stability and homelessness prevention
Behavioral health and substance use response
Maternal and child health
Public safety system coordination
Social determinants of health
Cross-agency service alignment
Data-informed strategic planning