Using Integrated Data Systems to Improve Case Management and Develop Predictive Modeling Tools

From the author(s): This brief describes the innovative uses of IDS data, how it shapes decision-making on the ground and how it improves outcomes for vulnerable children, families and adults. The human services departments in Allegheny County, Pennsylvania and Washington state are leaders in using an integrated data system to develop predictive modeling tools used by frontline case managers in the child welfare system and in the Medicare-Medicaid systems. These departments also share IDS data with their service provider networks to empower caseworkers and improve service coordination.